BufferBusters

Brand
Vodafone
Year
2011
Objective
Engagement
Industry
Tech & Telecom
Mechanic
Adventure & Quest
Platform
App
Agency
Agigen
With
Monterosa
With
Dinahmoe
With
North Kingdom

Screens

1 screen

Objective

Vodafone Germany wanted proof for its claim of running the country's fastest network, so rather than state the claim it gave the everyday irritation of a buffering spinner a face — a "Buffer Monster" — that players could hunt down and beat. Routing the payoff through physical stores turned that brand message into a footfall driver: the fullest reward came only from a shop visit, not from playing alone at home.

Solution

Players download the free BufferBusters app, which turns their own surroundings into a hunting ground for Buffer Monsters — creatures that personify network slowness. The app points to infested spots nearby; on site, a radar shows how close a monster is, and raising the phone's camera makes it appear layered onto the real scene, next to a monitor, on a staircase, in the subway. Lining a monster up in the crosshair captures it into a cage that holds up to 50 creatures. Once the cage is full, the player empties it by scanning a QR code — found online or, for extra points, inside a Vodafone store — then keeps hunting to bank points and badges toward weekly smartphone draws and, for the top hunters, one of three lifetime flat-rate prizes at the end of the campaign.

How it plays

9 steps
  1. 1

    The player downloads the free BufferBusters app for iPhone or Android.

  2. 2

    The app maps "infected zones" scattered across the country where Buffer Monsters lurk, prompting the player to travel to one.

  3. 3

    On site, a radar shows nearby monsters and their distance, then the player raises the phone and looks through the camera to see the creatures superimposed on real surroundings — beside a monitor, on a staircase, in the subway.

  4. 4

    The core loop is an AR shooter: the player lines a monster up in a virtual sight and captures it.

  5. 5

    Captured monsters go into an in-app virtual cage that holds up to 50 creatures.

  6. 6

    Once the cage is full, play is blocked until the player unloads it by scanning a QR code, available either online through Vodafone or at a Vodafone store.

  7. 7

    Turning in the catch at a physical store earns more points than unloading online, pulling players toward the retail location.

  8. 8

    Points and badges accumulate across the campaign, tracking each hunter's progress.

  9. 9

    Weekly leaderboards award five smartphones to top hunters, and three lifetime unlimited Vodafone plans are raffled at the campaign's close.