Crack The Case

ArchiveThe campaign is offline. No archived build has survived.
Brand
Heineken
Year
2012
Objective
Engagement
Industry
Food & Drink
Mechanic
Adventure & Quest
Platform
Web
Agency
The Mill
With
Monks
With
Wieden+Kennedy Amsterdam

Screens

7 screens

Objective

With Skyfall marking Daniel Craig's first appearance in a Heineken ad and the franchise's 50th anniversary, Heineken wanted more than a tie-in spot — it wanted fans to feel like part of the story. The campaign extended the TV commercial into a digital experience where viewers could step into Bond's world themselves and share the result.

Solution

The experience picks up right where the TV spot ends: the player logs in with Facebook or uploads a photo, and their own face is dropped into the film's scenes as the villains address them directly. Sévérine invites them aboard a train crossing snowy mountains, where they work through a string of challenges — puzzles, run-ins with hostile Russian agents, and guarding a silver case Bond left at the bar — before entering the final combination to crack it open. The whole run takes about 4–5 minutes and ends with a personalized trailer the player can share with friends.

How it plays

8 steps
  1. 1

    A TV spot shows a Heineken hero on a train being mistaken for James Bond, then cuts off with an invitation to continue the story online.

  2. 2

    The player launches the experience from Heineken's Facebook page or a local brand site, logging in with Facebook or uploading a photo; that photo is used throughout the rest of the game.

  3. 3

    The scene resumes exactly where the video left off, with Sévrine inviting the player into a train carriage.

  4. 4

    The player moves through train cars styled after classic Bond production design and referencing props from the films, meets recurring villains, and solves a series of puzzles to protect a silver case while the villains address the player by their own photographed face.

  5. 5

    Solving the puzzles yields a combination that opens the case, closing out a playthrough of roughly four to five minutes.

  6. 6

    On completion, the player receives a personalized trailer built around their photo, which can be shared with friends.

  7. 7

    An offline version at the Heineken Experience in Amsterdam runs the same online game inside a physical train-carriage installation, with window screens and table-embedded terminals.

  8. 8

    In South Africa, players additionally hunt for codes published across print, online, outdoor ads, and real-time missions, then register via Facebook to enter them for a grand prize.