Хабр х Инфосистемы Джет: "Ночь в дата‑центре" - веб‑квест про SLA, инциденты и "инженера на все руки"

Objective

Jet Infosystems, a Moscow-based system integrator specializing in data center infrastructure, partnered with Habr—Russia's largest tech community—to create an engaging interactive experience for infrastructure engineers and operations professionals. The campaign aimed to educate and attract engineering talent by making incident response and SLA management accessible and compelling through interactive gameplay.

Solution

An interactive web-based quest simulating a night shift in a data center. Players select one of three engineering specializations (service engineer, diagnostician, or monitoring engineer) and then navigate through a series of real-world infrastructure incidents. The gameplay combines scrollytelling-style presentation with decision-making mechanics: players analyze metrics and logs, respond to escalations, configure alerts, and recover services, with each decision affecting SLA preservation. The experience provides immediate feedback with penalties for errors and tips for learning. Correct decisions accumulate points toward unlocking a final artifact and access to recommended learning materials. Players can replay under different roles to experience alternate approaches.

Results

Not published.